Product Advisory: Widget version 2 – Accessibility Support WCAG 2.1 Level AA – planned for April 1st

Hello, The new upcoming version, including accessibility compliancy to WCAG 2.1 Level AA, is planned for April 1st. See here: https://developer.mypurecloud.com/forum/t/product-advisory-widget-version-2-accessibility-support-wcag-2-1-level-aa/7055 As indicated in the previous post, if you have customized Widgets UI beyond our product guidelines, by making structural changes or relying on

Genesys Widgets 9 Customization – trigger code before command, lazy-loading and preload, widgets extension

In this second post, we’ll take a closer look at some of the newly introduced capabilities (Genesys Widgets 9.0.003.03), using the “Chat and Bot Service Sample“. The example presented in this article is available in this new repository: https://bitbucket.org/genesysdevfoundry/widgets-customization-examples-4/ Note that Genesys Widgets

Genesys Widgets 9 Customization – All-In-One and Lazy-Loading (with Widgets Extension definition)

Genesys Widgets 9.0.003.03, which has been released recently, introduces a set of new capabilities. As described in the Genesys Widgets Deployment guide, Genesys Widgets 9.0.003.03+ now supports two deployment methods: Lazy-Loading Lazy-Loading breaks the JavaScript bundle apart into individual plugin